Kaduna Electric Distribution Company has announced its intention to adhere to the directive issued by the Nigerian Electricity Regulatory Commission (NERC) compelling it to reimburse customers who were overbilled.
The decision was communicated through a statement released by Abdulazeez Abdullahi, the KEDC head of Corporate Communication
This action follows the sanctions imposed on Kaduna Electric and other distribution companies across Nigeria for failing to comply with NERC’s Capping Order.
The directive specifically instructs distribution companies to ensure that unmetered customers are not billed beyond a certain threshold.
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NERC emphasised that the capping measure aims to align the estimated bills for unmetered customers with the actual consumption of metered customers within the same supply feeder.
Abdullahi emphasised that customers eligible for refunds must settle all outstanding debts promptly to avoid disconnection.
He highlighted the significant debt burden faced by the company, which has hindered its ability to provide efficient services to customers.
Kaduna Electric underscored its commitment to cracking down on electricity debt accumulation by customers. Operating in Kaduna, Kebbi, Sokoto, and Zamfara states, the company acknowledges the challenges posed by recent developments in the Nigerian Electricity Supply Industry.
Abdullahi further explained that one of the primary obstacles to ensuring adequate electricity supply is the issue of liquidity in the sector.
He emphasised that overcoming this bottleneck requires customers to make full payments for the energy they consume.
